Identity Guard® does an excellent job of utilizing cutting-edge technology, a wide range of features and protections, and an interactive user experience. That’s why we named it our #1 choice for identity protection.
Identity Guard has 3 tiers of protection plans (Value, Total, and Premiere), each offering different capabilities. All 3 tiers include:
- Potential Threat Monitoring Using IBM® Watson™ Artificial Intelligence
- High Risk Transaction Monitoring
- Dark web monitoring
- Safe Browsing extension
- $1 million in identity theft insurance**
- Risk Management Score
- Online Identity Dashboard
- Mobile App
- Anti-Phishing Mobile App
- Dedicated Case Managers
The protection plan (Premier) that offers the most features includes the following in addition to the list above
- Monthly Credit Score*
- 3 bureau credit change monitoring
- Bank Account Takeover Monitoring
- New Checking or Savings Account Monitoring
- Tri-bureau credit report
- Social Insight Report
What impressed us most about Identity Guard’s feature set was their use of IBM’s Watson. Using artificial intelligence, Identity Guard not only monitors for existing threats and alerts you, but also constantly searches for new threats and redefines what it looks for. In an ever-evolving threat landscape, we find this adaptive technology reassuring and sets Identity Guard apart.
Another use of IBM Watson that we think is worth highlighting is a feature in the Premier plan: your social insights report. Once your Facebook account is connected, this report will use Watson to analyze your Facebook timeline and give you a brief snapshot of your social profile reputation. With a web representing your most commonly used words on Facebook as well as profane and vulgar words, this report gives you the opportunity to click on each word occurrence and edit it if needed. This is a great tool for monitoring your social media reputation, and can also be used to identify cyberbullying on your child’s Facebook profile.
Another Premier plan feature we like to have access to is the 3 bureau credit report. While Identity Guard provides credit scores monthly, users can request a full 3-bureau credit report once a year. This information exists with the resources you need to dispute any discrepancies if necessary.
Finally, to round out their protection package, Identity Guard offers a robust Safe Browsing extension for all of their users. This extension is compatible with Chrome, Firefox and Safari and offers all the safe browsing protection you could ever need: real-time phishing protection to help prevent suspicious webpages from loading, tracking protection to help you get tracked from one site to another, HTTPS protection so , you will be alerted if you land on an unsafe website, Ad Blocker helps block intrusive and malicious ads, and Flash Blocker helps prevent suspicious Flash content from loading.
For individual and family plans, Identity Guard offers 3 tiers of protection: Value, Total, and Premier. Core identity theft protection for all 3 tiers, and more included as you progress through plan types.
Individual plans cover only one person. Individual Value plans start at $7.20 per month, Total plans start at $15.99 per month, and Premier plans start at $19.99 per month.
A family plan covers all adults and children living in a household. The Value plan for families starts at $14.99 per month, the Total plan starts at $29.99 per month, and the Premier plan starts at $34.99 per month. After combining the features offered by each plan, the Premier plan for individuals and families is presented as the best recommendation.
If you’re not sure if the product is right for you, they offer a 30-day trial to test it out and see if you like it. ***
Support and Customer Service
Identity Guard offers extended support hours to its customers. You can call and easily reach someone during the following hours: Monday-Friday, 8AM-11PM ET Saturday, 9AM-6PM ET
If you value comprehensive and intelligent identity protection, personalization features, and easy-to-reach support, then Identity Guard is for you.
We found their dashboard to be clean and easy to use, as well as engaging. When it comes to protecting your identity, interacting with these features gives you a sense of control that you may not feel you have in this area. The differences between the Identity Guard plans are obvious, and while this is reflected in the plan pricing, we still think $24.99 per month to help protect yourself in every way is the best deal on the market.
Identity Guard makes it easier to understand how to better protect yourself and provides the best technology in the industry to do so.